Terms of Service
Version: 2026-10-07.1
Scheduled Effective Date: November 7, 2026. Matters requiring individual customer consent apply from the later of this date and valid consent.
Last Updated: October 7, 2026
Advance notice / scheduled changes
This revision is scheduled to take effect on November 7, 2026, with this document prepared on October 7, 2026. Important changes are announced at least 30 days before they take effect. Matters requiring express customer consent apply from the later of the announced effective date and valid consent.
New Terms acceptance records, DPA and subprocessing consent and evidence management, customer permanent deletion, and automatic deletion three years after initial submission are planned for November 7, 2026. They are not considered implemented or applicable until development, verification, and necessary consent are complete. Changes to the schedule will be announced in advance with the required notice and consent procedures. Acknowledging or closing a notice is not consent to the Terms, DPA, subprocessing, or personal data processing.
Unimplemented or unverified safeguards and access records describe performance standards and planned measures, not confirmation that every measure is already implemented. Provider settings were checked on October 1-2, 2026, as stated in the relevant schedules and annexes; this revision does not constitute a new verification. Existing statutory duties and valid deletion requests remain in effect.
These Terms of Service (the "Terms") govern access to and use of the neopress website builder platform (the "Service") operated by inblog Inc. (the "Company," "we," "us," or "our").
Under the online acceptance procedure planned for November 7, 2026, new users review these Terms during registration, actively select a checkbox, and press the acceptance button. Existing users review the changes and Terms in a popup when entering the dashboard and accept in the same manner. Mere use of the Service or viewing or closing the popup does not constitute consent.
The Data Processing Addendum (DPA) for customer form submissions and matters requiring separate consent by law follow the express consent procedure in Section 6.3 and the DPA. Mere use of the Service is not treated as that consent.
1. Service Description
neopress is an AI-powered website builder that enables you to create, manage, and publish websites with multilingual content support. Features include AI page generation, customizable templates, SEO tools, and analytics.
2. Account Registration
You must provide accurate and complete information when creating an account. You are responsible for:
- Maintaining the confidentiality of your account credentials
- Unauthorized account use caused by your intent or negligence and resulting responsibility
- Notifying us immediately when you become aware of unauthorized account use
The Company may suspend an account or terminate the agreement under the standards and procedures in Section 7. Responsibility attributable to the Company, including its security negligence, is not transferred to you.
3. Payments and Billing
3.1 Merchant of Record
All payments for the Service are processed by Polar Software, Inc. ("Polar"), our Merchant of Record. Polar is the seller of the Service to you and is responsible for payment processing, invoicing, sales tax collection, and payment-related compliance.
When purchasing a subscription or one-time product, you can review the transaction conditions governed by Polar's Buyer Terms at checkout. Required acceptance is collected in that checkout process. Acceptance of these Terms does not replace any separate acceptance or consent required by Polar.
3.2 Subscription Plans
The Service may be offered as a recurring subscription or a fixed-term prepaid plan.
Recurring subscriptions renew automatically at the end of each billing cycle until canceled. You can cancel through your account settings; cancellation takes effect at the end of the current billing cycle.
Fixed-term prepaid plans do not renew automatically and are subject to their applicable terms, including Section 3.3.
3.3 Fixed-Term B2B Prepaid Plans
Certain plans may be available only to business customers as fixed-term prepaid plans ("Fixed-Term B2B Prepaid Plans").
Unless otherwise stated at checkout:
- Paid features are available for six months from the purchase date.
- The entire six-month fee is charged at purchase.
- The plan does not renew automatically.
- No additional amount is charged automatically when the six-month term ends.
- To continue using paid features after expiry, you must actively select and purchase a then-available plan at its then-current price.
- Fees already paid are non-refundable if you voluntarily cancel, stop using the Service, or otherwise choose not to use it before the six-month term ends.
- This non-refundable condition does not apply where a refund is required by applicable law or required or approved by Polar as Merchant of Record.
- Unless expressly stated otherwise at purchase, unused AI credits included in the plan expire at the end of the six-month term and do not roll over.
We may send a reminder before expiry about the expiry date, affected features, remaining AI credits, and options for continued use. Such a reminder does not constitute automatic renewal or authorize an additional charge.
3.4 Price Changes
When changing a subscription or plan price, we provide advance notice of the new price, effective date, and cancellation method. Recurring subscription price changes apply to billing cycles starting on or after the announced date; any legally required advance notice and consent must be satisfied before charging. You may cancel renewal before the new price applies. For Fixed-Term B2B Prepaid Plans, price changes do not affect a term already purchased and paid for, but may apply to later purchases.
4. Refund Policy
- Initial recurring subscription: a full refund is available only if requested within seven days of payment and the subscription has not been used. "Unused" means no AI usage and no site publication or republication after payment.
- Fixed-Term B2B Prepaid Plans: the initial subscription seven-day refund rule does not apply. Fees are non-refundable after purchase if the customer voluntarily cancels, stops using the Service, or otherwise elects not to use it before the fixed term ends.
- Accidental subscription renewal: a full refund is available only if requested within 72 hours and the renewed term has not been used under the same criteria.
- Non-refundable fees: plan upgrades, AI refills, and pageview overage fees are generally non-refundable. Recurring subscription downgrades and cancellations apply from the next billing cycle; the current cycle is not refunded or credited.
- Exceptions: duplicate or incorrect charges, failure to provide purchased benefits, fraud or unauthorized payment, verified measurement errors, applicable law, or Polar's decision may require different treatment.
These criteria are the default policy for voluntary cancellation. They do not limit termination, refund, or damages claims where the Company fails to provide agreed services for reasons attributable to it or serious defects prevent the contractual purpose from being achieved. Where consumers have a statutory withdrawal right, AI use or site publication alone does not automatically extinguish that right. Any restriction applies only to the extent that statutory restrictions and required advance disclosure and consent procedures are satisfied.
See the Refund Policy and Polar's Buyer Terms for the complete current criteria.
5. AI-Powered Features
5.1 Third-Party AI Services
The Service uses third-party AI services, including Anthropic (Claude), OpenAI, Google AI (Gemini), and Cerebras, to generate website content, provide suggestions, and assist with page creation. Your prompts and related content may be sent to these providers for processing when you use AI features.
5.2 AI Content Disclaimer
AI-generated content is provided "as is" and may contain inaccuracies, errors, or material requiring human review. You must review and make necessary edits and checks before publishing AI-generated content. We do not guarantee its accuracy, completeness, originality, or legal suitability.
5.3 Intellectual Property in AI-Generated Content
AI-generated content may not qualify for copyright protection in some jurisdictions. You must verify any rights needed to use or publish it. This section and Section 5.2 do not exclude liability attributable to the Company.
5.4 AI Data Usage
Interactions with AI features, including prompts, inputs, and generated outputs, are processed by third-party AI providers under their respective data policies. We do not use your content to train AI models. Refer to each provider's terms for details of its processing practices.
6. Content Ownership
6.1 User Content
You retain ownership of all content you create, upload, or publish through the Service ("User Content"). By using the Service, you grant us a non-exclusive, worldwide, royalty-free license to host, display, and distribute User Content solely to operate and provide the Service.
You manage User Content published on your websites so that it complies with applicable law and third-party rights. Each party bears responsibility attributable to that party.
6.2 Company Content
The Service and its design, code, features, and documentation belong to the Company and are protected by intellectual property laws. You may not copy, modify, distribute, or reverse engineer parts of the Service.
6.3 Form Submissions on Customer Sites
When a customer uses the Service to collect and manage form submissions containing visitors' personal data, the Company's Data Processing Addendum (DPA) is incorporated into these Terms for that processing upon the customer's express acceptance. The DPA covers form submissions on all sites currently operated or subsequently created by that customer through the account; separate consent for each site is not required.
The customer determines the purposes, data fields, and retention periods and establishes the required notices, consent, and other processing grounds for data subjects. The Company processes submissions within the customer's instructions under the DPA and performs its applicable protection duties.
The general content license in Section 6.1 does not authorize public display or distribution of form submissions or their use for separate purposes. The general description of AI features in Section 5 does not authorize use of those submissions for model training or other separate purposes.
The DPA addresses processing purpose and scope, safeguards, subprocessing, retention, deletion, return, incident response, supervision, and responsibility. In a conflict regarding processing of personal data in form submissions, the DPA prevails over these Terms. Mandatory law and the statutory effect of the Privacy Policy remain applicable.
We provide the versions and applicable content of the DPA and subprocessor list. The online checkbox acceptance and record-retention procedure is planned for November 7, 2026, and will apply after verification. The customer's DPA or subprocessing consent does not replace visitors' required consent for collection, use, sensitive data, or international transfers.
The full DPA and subprocessor details can be read and saved from the Service's DPA page, and will also be linked from the planned registration and dashboard consent screens. This document and the annexes use version 2026-10-07.1; later versions and change histories will identify subsequent changes. New customers will review and accept the DPA and subprocessor list by checkbox during registration; existing customers will do so in a dashboard-entry popup. A person accepting for a company or another customer confirms that they have authority to represent that customer or delegated authority to enter into the addendum.
A user invited as an employee or collaborator to another customer's site is subject to the DPA validly entered into by that site's owner. The invited user's personal acceptance is not treated as acceptance by the owner. An agency's acceptance for a customer is effective only within delegated authority; without that authority, the customer or an authorized representative must accept.
The DPA applies from the later of November 7, 2026, and valid express acceptance by the customer or an authorized representative. It also applies to submissions held at that time, but does not retroactively authorize past processing. Acceptance records include the accepting account; the represented customer and confirmation of representative or delegated authority where applicable; document and annex versions and contemporaneous copies; separate acceptance results; and the time and method of acceptance. Scope is managed at account level, without requiring separate records for each site. Customers who have not signed in or consented remain pending and are not treated as having consented. Records are retained during the agreement and for five years after termination, then destroyed. The scope and retention of direct and automatic deletion, access, authorization, and deletion-result records are governed by DPA Sections 6 and 8 and Annex 2.
7. Acceptable Use
You agree not to use the Service to:
- Violate applicable laws or regulations
- Distribute gambling-related content, explicit or adult content, or illegal material
- Distribute content that violates Google Ads policies, including hate speech, misinformation, or deceptive practices
- Infringe another person's intellectual property rights
- Transmit malware, viruses, or other harmful code
- Attempt unauthorized access to the Service or related systems
- Interfere with or disrupt the Service
The Company may restrict access to or delete content, suspend use, or terminate the agreement in proportion to the nature and seriousness of a violation. Ordinarily, we explain the reasons, scope, and remediation method and provide a reasonable opportunity to correct the issue or respond. If illegal content, a security incident, or imminent harm requires immediate action, we may act first and promptly explain the reasons and appeal procedure afterward.
You may object through the contact in Section 16; we will investigate and provide the result. Use resumes without delay once the suspension reason is resolved. Termination is limited to circumstances making continuation impracticable, such as serious violations or continued violations after a correction request. Return, deletion, and fee settlement follow Section 13 and the DPA.
8. Copyright Infringement (DMCA)
If content hosted on the Service infringes your copyright, send notice to the designated contact:
- Email: contact@email.neopress.ai
- Address: 302, 460, Bongcheon-ro, Gwanak-gu, Seoul 08758, South Korea
The notice must include:
- Identification of the copyrighted work claimed to be infringed
- Identification of the infringing material and its location in the Service
- Your contact information: name, address, telephone number, and email
- A statement that you have a good-faith belief that the use is not authorized by the copyright owner, its agent, or law
- A statement, under penalty of perjury, that the information is accurate and you are the owner or authorized to act on the owner's behalf
We respond to valid DMCA notices in accordance with applicable law. We may remove infringing content or disable access and may terminate repeat infringers' accounts.
9. Third-Party Services
The Service integrates with:
- Supabase - backend infrastructure and authentication
- Polar - payment processing (Merchant of Record)
- Cloudflare R2 - file and image storage
- Anthropic, OpenAI, Google AI, Cerebras - AI content generation
- Resend - transactional email
- Vercel - hosting and domain management
Each provider's terms and privacy policy may apply. However, using a provider as a processor or subprocessor does not exclude our responsibility under applicable law or the DPA.
10. Service Provision and Warranties
We provide the Service according to the agreed features and conditions and take reasonable steps for stable operation and incident prevention and recovery. When an incident occurs, we work on recovery and, if prompt recovery is difficult, disclose confirmed impacts and response status through notices or other means accessible to users.
We do not guarantee particular business results or suitability for an individual purpose unless separately agreed. We do not provide an absolute warranty of uninterrupted or error-free operation. This does not exclude our agreed service obligations or responsibility attributable to us.
11. Liability for Damages
The Company and users bear liability under applicable law for loss caused to the other party by intentional or negligent violations of law or these Terms. The scope of damages follows applicable law, including adequate causation and foreseeability of special circumstances.
Liability for the Company's intent or gross negligence, or liability that cannot legally be limited, is not excluded. To the extent permitted by law, the Company is not liable for force majeure or loss arising without fault attributable to it.
DPA Section 12 also applies to form-submission processing and prevails in a conflict. These Terms do not restrict data subjects' statutory rights.
12. Indemnification
If the Company suffers loss from your intentional or negligent violation of law, these Terms, or third-party rights, you compensate it within the scope of your responsibility. The Company provides information about third-party claims and the response needed, and you reasonably cooperate in verifying the facts. Mere use of the Service does not make you responsible for every claim or expense of the Company.
Your indemnification obligation does not transfer to you all personal data processing responsibility attributable to the Company or its subprocessors. Each party's responsibility for form submissions follows applicable law and the DPA.
13. Service Changes, Suspension, and Termination
13.1 Changes and Temporary Suspension
We may change parts of the Service or temporarily suspend it for maintenance for technical or operational reasons. We announce the reasons, scope, and schedule of changes materially affecting use or planned suspension through service notices or the dashboard in advance. Important adverse changes to contractual conditions follow the consent procedure in Section 14.
If advance notice is impracticable because of a security incident, emergency outage, or force majeure, we may take necessary steps first and promptly explain the reasons and response afterward. We resume the Service when the reason is resolved.
13.2 User Termination
You may request termination using cancellation or account-deletion functions in account settings or through Section 16's contact. Canceling recurring renewal and deleting an account are distinct; renewal cancellation and fees follow Sections 3 and 4. After identity and authority verification, we explain the termination date and settlement.
13.3 Service Closure and Data Handling
If we discontinue the Service, we give advance notice of reasons, timing, fee settlement, and data return, migration, and deletion, and a reasonable opportunity to migrate data. We follow any statutory notice period or method. If we cannot provide a prepaid service due to our circumstances, we settle and refund the unprovided portion. Liability attributable to us follows Section 11.
Upon termination, we cooperate with requests to return lawfully managed data in a commonly available electronic format and delete or lawfully retain remaining personal data under the Privacy Policy and DPA. The DPA prevails regarding return, deletion, backups, and safeguards for form submissions. Published sites become private after account deletion, so request necessary data return before deletion.
14. Changes to These Terms
We publish the changes, reasons, and effective date in the Service and update the revision date. Existing users receive a dashboard-entry popup explaining key changes and access to read and save the revised Terms. General changes are announced before they take effect. Changes adverse to users or affecting significant rights or obligations are announced from at least 30 days before the effective date through that date.
Existing users accept revised Terms by actively selecting the popup checkbox and pressing the acceptance button. The changes apply to users who expressly consent from the announced effective date, or from acceptance if consent is later. Viewing or closing the popup, silence, or continued use is not consent. Previous Terms continue to apply to existing users who do not agree, and non-consent alone does not deprive them of existing paid entitlements or rights to request data return or deletion.
Processing or features requiring a new agreement or statutory consent are not started or expanded before consent. Form reception and notification processing without a lawful processing basis are restricted only as necessary, while requests for return or deletion of existing data continue to be accepted. We explain the reasons, scope, and resolution method in service notices and dashboard popups.
If continuation under previous conditions becomes impossible for a valid legal or existing contractual reason, we give at least 30 days' notice of the reason, termination date, settlement, and data return and deletion and follow the applicable termination procedure. Where law requires immediate cessation, we act as necessary and notify promptly afterward. Statutory and contractual rights, including refunds for unprovided paid services, remain protected. This section does not itself give the Company a discretionary termination right.
Initial DPA application and subprocessing or important changes requiring consent follow Section 6.3 and the DPA. We provide the content and applicable date in a dashboard popup in advance and apply it after the necessary checkbox consent. Any separately mandated legal notice method or procedure also applies.
15. Governing Law
These Terms are governed by and construed under the laws of the Republic of Korea, without regard to conflict-of-law principles. The parties may first discuss resolution of a dispute; court jurisdiction follows applicable law, including the Civil Procedure Act. We do not impose exclusive jurisdiction that is unfairly adverse to consumers.
Nothing in these Terms deprives consumers of protections under mandatory law of their country of residence that cannot be excluded by agreement.
16. Contact
For questions about these Terms:
- Email: contact@email.neopress.ai
- Phone: +82-503-7150-2997
- Company: inblog Inc.
- Address: 302, 460, Bongcheon-ro, Gwanak-gu, Seoul 08758, South Korea